Adhering to spa etiquette is essential reading to get the most from your spa day at The Spa at Cameron House. Please find our spa etiquette below.
Your treatment time as advertised in the brochure includes before and after care as a complimentary service.
We recommend that you arrive at the Spa reception at least 30 minutes prior to your scheduled appointment. Please understand that a late arrival may mean that the scheduled time is reduced or unable to be honoured. The cancellation policy will still apply.
Cancellations within 24 hours or less will incur a 100% charge. A credit card number will be required at the time of booking.
Some of the treatments that are offered are not suitable for guests with certain medical ailments and conditions. We request that you draw to our attention any of the following conditions at the time of booking: epilepsy, allergies, heart conditions, high/low blood pressure, scar tissue, varicose veins, skin conditions, diabetes, cancer, thyroid problems, pregnancy and recent operations.
Swimwear is obligatory within the ‘Thermal and Hydro Experience’. Upon arrival we will provide you with a luxury robe, towel and slippers.
To preserve the tranquillity of The Spa at Cameron House we request that all guests switch off their mobile phones and leave them within their locker. We request that guests keep noise to minimum. Please be advised all valuables are left at their owners risk and the Spa will not be held responsible for any losses or damage.
All the products used during your visit are available to continue your treatment at home. Please ask your Therapist about recommending products.
Treat someone special to the perfect gift from The Spa at Cameron House. Purchase the gift vouchers online at www.cameronhouse.co.uk or in person at the Spa reception. Vouchers can be redeemed against any Spa Treatment, Spa Package or to purchase products. The Spa at Cameron House reserves the right to alter prices and change or discontinue services without prior notice.
Spa treatments cannot be given to individuals under the age of 18 years. Access to the pools and Thermal Experiences is for over 18’s only.