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Useful Information


All lodge at Cameron House and The Cameron Club have free Wi-Fi. There is no password required.



We have a mixed recycling centre for glass, card and paper on each resort. Please do not put food or general waste in this as it will not be emptied.



To comply with current legislation, smoking is not permitted in any lodge or suites. At Cameron House Lodges, an ashtray is provided for use on the balcony only and we ask that you keep the balcony door closed. At Cameron Club, the only smoking areas are outside of the lodges and Mansion House. If you smoke in your lodge/suite, a charge of £250 will be added to your account.



Co-Op: Carrochan Road, Alexandria G83 8BW

Asda: St James Retail Park, Glasgow Rd, Dumbarton G82 1RB

Marks and Spencer Simply Food: St James Retail Park, Glasgow Rd, Dumbarton G82 1RB

Morrisons (supermarket and petrol station): 55 Glasgow Rd, Dumbarton G82 1QZ.



Phone 111 from your mobile or 9-111 from your lodge phone.

In an emergency, please phone 999 from your mobile or 9-999 from your lodge phone.



The Old Post Office, 91 Bank Street, Alexandria Tel: 01389 752000.



Specsavers – 46 High Street Dumbarton, 01389 726 140.



Well Balloch – 11 Dalvait Rd, Balloch, Alexandria G83 8LA, 01389 752476.



A&E – Royal Alexandra Hospital

Tel: 0141 3146195
Corsebar Road, Paisley, PA2 9PN

Vale of Leven Hospital Minor Injuries Unit

Phone before attending. Works on an appointment system.

Open: 8am-9pm, 7 days
Tel: 01389 754121
Main Street, Alexandria, G83 0UA



ESSO  – 4-44 Main St, Alexandria G83 0DX

BP – 200 Main St, Jamestown, Alexandria G83 8PW and Dumbarton Rd, Dumbarton G82 2TN



Pets are not permitted in any of our lodges or suites. Day visitors are not permitted to bring pets into lodges or suites. Should you be found to have a pet in your lodge, a charge of £1,000 will be added to your account and you will be required to remove the animal immediately.



All post leaves Owner & Guest Services by 3:00pm Monday to Friday.  Please bring any mail for posting to Owner & Guest Services before this time. Any incoming mail will be delivered to your lodge or suite.



Church of Scotland: Bonhill Parish Church, Main Street, Bonhill, Alexandria G83 9HR

Alexandria Parish Church, 1 Lomond Rd, Balloch, Alexandria G83 8SJ

Roman Catholic Church, St Kessogs, Balloch Road, Alexandria G83 8LQ



Food and drink items will be disposed of on the day of departure. All other items will be kept for a maximum of 14 days. Postal charges will be payable to return goods left in a lodge or suite.



Should you encounter any maintenance issues during your stay please contact Owner and Guest Services on 01389 727681 or ext. 7421.

Please note that the Maintenance team will only attend your lodge/suite for essential work that is critical to the overall enjoyment of your stay.

Maintenance services are available from 9am–5pm Monday–Thursday and 9am–7.30pm Friday–Sunday.

Outwith these hours and in case of emergency only, please call 01389 312210.



Should you require any assistance from the housekeeping team while you are on the Resort, please phone Owner & Guest Services on 01389 727681 or ext. 7421. Please note that members of the housekeeping team will only enter your lodge/suite if it is critical for the enjoyment of your stay. However, they will be happy to deliver anything extra that you require.

Housekeeping services are available from 9am–5pm Monday–Thursday and 9am–7.30pm Friday–Sunday.



The Boat House Restaurant and Bar with its New England décor, open kitchen and real pizza oven offers a friendly dining experience with stunning views over the Marina and Loch.

The Clubhouse Restaurant and Bar, located at the Cameron Club, offers a warm and welcoming dining experience, perfect for all occasions.

For further information as well as opening times, menus and booking details, please visit our dining page.



The Wee Demon is a challenging 9 hole course that meanders through the Cameron House grounds. The Carrick is our internationally renowned 18 hole course with Pro Shop and Golf Tuition available. To book or for more information, please call 01389 312210



Cameron House has its own private Marina. For details to berth your own boat or any other enquiries please call 01389 312210



The Owner & Guest Services team is available to assist with anything you need during your stay. The office is open from 9:00am – 6:00pm Mon-Thu and from 8:30am – 8:00pm Fri-Sun and is located within the Lodge Services building (the Stable Block) on the left-hand side just through the main Cameron House entrance. Outside of these hours, if you require anything urgently, please call the out of hours’ number or visit the hotel reception.


Owner & Guest Services: ext. 8700 from your lodge or 01389 727681 from a mobile, or email

Out of Hours: ext. 447 from your lodge or 01389 312222 from a mobile.



Located at Cameron Club & Spa, the spa offers luxury treatments, a thermal suite, infinity pool and gym.

For the most up to date information on leisure and spa facilities and current Covid-19 guidelines, please visit our spa page.



TOA Tel: 01389 742121

Wright’s Taxis Tel: 01389 721020

SMC Chauffeur Drive Tel: 07738 218 300.